Refund & Returns Policy

We want you to be completely satisfied with your purchase. If you are not satisfied with your purchase, you can return it for a full refund or exchange it for another item. You can return or exchange your purchase for up to **7 days** from the purchase date. Returned or exchanged products must be in the condition you received them and in the original box and/or packaging.

Frequently Asked Questions (Refunds & Returns)

Q: What is your refund policy?

We want you to be completely satisfied with your purchase. If you are not satisfied, you can return the item for a full refund or exchange it within 7 days from the purchase date. Items must be returned in their original packaging and condition.

Q: How do I return an item?

To return an item, please contact us at info@indiakesar.com with your order number and reason for return. We will provide you with detailed instructions on how to return the item.

Q: How long does it take to process a refund?

Once we receive your returned item, we will inspect it and notify you that we have received it. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within **7-10 working days**, depending on your card issuer’s policies.

Q: Can I exchange an item?

Yes, you can exchange an item for another item of equal or lesser value. Please contact us at info@indiakesar.com with your order number and reason for exchange. We will provide you with instructions on how to exchange the item.

Q: What if I receive a damaged or defective item?

If you receive a damaged or defective item, please contact us at info@indiakesar.com within **3 days** of receiving the item. We will provide you with instructions on how to return the item and issue a refund or replacement.

If you have any questions about our refund policy, please contact us at info@indiakesar.com.